Refund policy

Game Chrome aims to deliver an unparalleled gaming experience. Yet, we recognize that sometimes You might be unhappy with Your order. 

This Refund Policy details the guidelines for seeking refunds for items and services acquired via Game Chrome. We urge You to go through this Policy thoroughly before any purchase. You consent to the stipulations in this Refund Policy by utilizing our services. 

 

Refund Eligibility

You can ask for a refund for games bought at Game Chrome. Refunds are permissible if the content remains unused, unchanged, or unshared. Goods and games are refundable within 14 days post-purchase. But, gameplay time should be less than two hours. Overusing the refund policy could lead to refund refusal. 

 

Requesting a Refund

To ask for a refund, please reach out to us via email. 

 

Refund Process and Payment Method 

Refunds will revert to the payment method originally used. However, this might only sometimes be possible based on the method chosen. Game Chrome holds the right to select an alternate refund approach. Be aware that the duration for processing refunds can differ according to Your payment means. 

 

Consumer Protection

If You live in the European Union and procured an item from Game Chrome, you might be eligible to nullify your order within 14 days post-purchase and secure a refund as per the Consumer Protection (Distance Selling) 2000 rules. 

To use this option, contact us through email promptly after the purchase. Understand that Users won't be allowed to download or operate the purchased item during this period. Game Chrome maintains the authority to deny refunds if such behavior is observed. 

 

Abuse of Refund Policy 

Game Chrome can reject refunds if it perceives You are misusing the Refund Policy. Our Policy aims to create a trustworthy shopping space, ensuring You invest in games You truly want to enjoy. 

Be aware this Refund Policy might alter without a heads-up. It's a good idea to check this Policy often to stay informed on changes. 

For questions about our Refund Policy, please reach out to our Customer Support via email.